Entrenched, outdated processes limit agility. GLB's process transformation solves that.

Customer Engagement Transformation Services.

From increasing customer acquisition rates to increasing sales, we focus on the total…

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Digital Transformation Services.

Whether you have an existing digital process or want to build one, We can design…

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Business Process Transformation Services.

We can make your company’s business processes work better and help you save costs.

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Where people and process come together.

As a process transformation company, GLB rethinks and rebuilds processes for the digital age by combining design-thinking insights and data-driven analytics. We complete 50 million transactions a month on a digital backbone that spans 10 countries around the world for more than 150 clients.

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THE GLB PROCESS

  • 1. Iterate Design

    We always start with people. Business is driven by human behavior. And we take a human-centered design approach to drive business results. Through observation, learning, and immersive research we are able to roadmap solutions that work for our clients and their customers.

  • 2. Validate Develop

    This is where we bring the design vision to life—uncovering and alleviating stumbling blocks that could interfere with successful implementation. Our 360-degree focus on customers and tech-agnostic approach allow us to develop flexible solutions that scale with business needs.

  • 3. Optimize Deliver

    Our global operation model and thousands of employees in 10 countries allow us to implement best practices and meet clients’ needs practically everywhere. From implementation to analysis, we go beyond solution launch to seek out continuous improvement for our clients—and ourselves.

LATEST UPDATES

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ACOSAH, engagée dans un projet innovant pour la protection de l’environnement

27 octobre 2024

Les forêts du Bassin du Congo couvrent une superficie totale estimée à 230 millions d’hectares. Elles se situent majoritairement en Républiq...

ACOSAH désormais signataire de la charte pour la protection de l’environnement et la préservation de la nature.

26 octobre 2024

Ce Vendredi 25 Octobre 2024, au cabinet du Directeur Général de l’Environnement , sis au Ministère des Eaux et Forêts, le Président de l’Ass...

Lutte contre la criminalité environnementale transnationale dans les forêts du bassin du Congo, l’ACOSAH s’engage

6 septembre 2024

Les membres de l’ association des communicateurs Ogivins pour la santé et l’action humanitaire (ACOSAH) viennent de séjourner à Mekambo dans...

We take processes apart, rethink, rebuild, and deliver them back working smarter than ever before.

Association des Communicateurs Ogivins pour la Santé et l’Action Humanitaire (ACOSAH)